Frequently asked
questions

Every template is a standard .xlsx file. No macros, no VBA, no add-ins. Opens in Excel 2016+, Google Sheets, Apple Numbers and LibreOffice Calc 7+.

Yes. All templates are tested in both Excel and Google Sheets before release. Where a formula behaves differently in Sheets, the documentation notes it.

Immediately after checkout you receive a download link by email. You can also re-download from your account at any time — links don’t expire.

30-day money-back guarantee. If a template doesn’t do what its product page says, email support@templatelogic.org for a full refund. No questions, no hoops.

Individual licences cover personal and internal business use. For client deliverables or redistribution, you need an agency licence — contact us to discuss.

Most templates use US or UK norms for tax-specific inputs. All rate inputs are editable — change them to match your jurisdiction. The documentation notes any local assumptions clearly.

When something changes that affects the model — FBA fee restructures, new KDP print costs, Etsy fee layers — the template is updated. All updates are free for existing buyers.

Yes. The bundle gives you every template we build in the future, forever, at no extra charge.

Yes — editable input cells are clearly marked and the docs explain what each one controls. For substantial custom work, get in touch.

No plugins, no Python, no database connections. Open the file and it works. Some templates support pasting a platform export, but the template itself needs nothing extra.

Email support@templatelogic.org or use the contact form. Support is handled by the person who built the template. Most questions answered within one working day.

Every product page has a live spreadsheet preview. There’s no time-limited trial, but the 30-day guarantee means you can buy, explore and refund if it’s not what you needed.